Southeast Asia University (Pilot)

Outcomes

Challenge

The instructor team was supporting 200 students across two sections of an Introduction to Data Structures course. Office hours were consistently oversubscribed; feedback on weekly submissions lagged by 4–7 days. A previous attempt to introduce a general-purpose AI chatbot produced shallow engagement — students copied answers, and conceptual assessments showed no improvement.

Solution

• Deployed MiaCortex across both sections with SSO integration to the university identity provider.
• Configured the Socratic tutor to align with the department’s rubric for the recursion and tree units.
• Instructors kept direct-answer AI disabled as a default and enabled it only for specific review sessions.
• Integrated the instructor dashboard with the course gradebook for weekly visibility.

Results

• On a novel transfer-task assessment (unseen problems measuring the same concepts), the Socratic-tutor group outperformed the direct-answer group by 18 percentage points.
• Student weekly-active rate reached 92% — substantially higher than the department’s typical LMS engagement.
• Instructors reported an estimated 6 hours per week reclaimed from routine feedback, redirected to deeper review sessions.
• Every AI interaction is logged and exportable; the academic integrity committee approved the deployment for the following semester.